Privacy Policy

This Privacy Policy ("Policy") delineates the practices of Zaya Media Group LLC, operating under the name The Upgrade: Beyond The Hype ("we", "us", or "our") concerning the collection, use, and disclosure of information we garner from users of our website and services.

Information Collection

We collect various types of information to provide and improve our services. The types of information collected may include but are not limited to:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Contact Information: Address, city, state, postal code, etc.

  • Usage Data: Information about how you use our services, IP address, browser type, etc.

Financial Information

We may collect financial information from you if necessary to process payments for the services we provide. This information may include credit card numbers, expiration dates, billing addresses, and banking details. We employ stringent security measures to ensure the safety of your financial information.

Payment Processing: We utilize reputable third-party payment processors to handle financial transactions securely. Your financial information is encrypted and transmitted directly to these processors. We do not store your full credit card number or other sensitive financial details on our servers.

Security Measures: We comply with industry-standard security protocols and employ various security technologies to protect your financial information from unauthorized access, use, or disclosure.

Disclosure: We will not share your financial information with other third parties without your explicit consent, except as necessary to process your payment or comply with legal requirements.

Data Storage and Security

We employ robust security measures to protect the confidentiality and integrity of your information. Your data is stored on secure servers with restricted access, and we use encryption technology to safeguard your information. Our security protocols are routinely tested to ensure a high level of protection.

Confidentiality

We are committed to maintaining the confidentiality of your information. Access to your data is restricted to authorized personnel only, who are bound by confidentiality agreements. Additionally, we educate our employees on data privacy best practices.

Data Sharing and Disclosure

We will not share your personal information with third parties without your explicit consent, except as required by law or in accordance with this Policy. We maintain a strict "No-Spam" policy, which means we do not intend to sell, rent, or otherwise give your information to unrelated third parties without your consent.

Legal Compliance

We may disclose your personal information if required by law, legal process, or if we have a good faith belief that such disclosure is necessary to comply with the law, prevent imminent harm, or protect the rights, property, or safety of The Upgrade, its users, or the public.

Third-Party Services

This Policy does not apply to third-party websites or services linked to our website. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of any third-party services you visit.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page, and, where appropriate, notify by email or other means. It’s encouraged to review this Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Policy, please contact us at:

Address: 411 Wolf Ledges Parkway, Suite 201, Akron, OH 44311

Phone: +1 253-878-6148

Your continued use of our services after any changes to this Policy will constitute your acknowledgment and acceptance of such changes.